Claim Latch
Revenue Leak Analysis for Online Businesses

Stop Losing Money to Chargebacks, Refund Abuse, Shipping Claims, and Weak Dispute Evidence

Claim Latch helps e-commerce and subscription businesses find revenue leaks, clean up refund and return risks, prepare stronger dispute documentation, and reduce preventable customer payment issues.

The Problem

Online Sellers Lose Money in Places They Often Do Not Track Clearly

Chargebacks, refund abuse, return issues, damaged-package claims, subscription cancellation complaints, and weak customer documentation can quietly drain cash flow.

Most businesses do not need more software first. They need a clear review of where money is leaking, what is causing disputes, and what should be fixed first.

Who We Help

Built for Online Sellers and Subscription Businesses

Shopify stores
TikTok Shop sellers
Subscription brands
Digital product sellers
Online course sellers
Beauty and wellness brands
High-ticket e-commerce stores
Businesses dealing with refunds, returns, shipping claims, or chargebacks
What You Get

Everything Included in Your Audit

Written audit report
Risk score by category
Top 10 recommended fixes
30-minute review call
No full admin access required for initial audit
Redacted reports accepted
What's Included

Revenue Leak Audit

The Revenue Leak Audit reviews the areas where online businesses commonly lose money through preventable disputes, weak policies, poor documentation, and customer friction.

You receive a written report with risk scores, specific findings, screenshots where applicable, and a prioritized fix list.

Audit delivery: 3–5 business days after we receive your website, policies, and any optional redacted reports.

Chargeback evidence gaps
Refund and return policy risks
Refund abuse patterns
Shipping claim process gaps
Subscription cancellation friction
Review and testimonial risk areas
Customer support documentation gaps
Top recommended fixes
Services

Revenue Protection Services

Chargeback Evidence Support

We help organize dispute timelines, proof of delivery, customer communication, policy evidence, and supporting documentation.

Refund & Return Abuse Cleanup

We review refund and return policies, customer patterns, return reasons, and process gaps that may create preventable losses.

Shipping Claims Recovery Support

We help organize lost or damaged package claim documentation for carriers like UPS, FedEx, and USPS.

Subscription Cancellation Risk Audit

We review cancellation language, renewal terms, trial terms, and customer friction that can lead to complaints or disputes.

Review & Testimonial Risk Review

We identify review and testimonial language that may need clearer disclosure, stronger documentation, or attorney review.

Process

How It Works

01

Book the audit

Schedule a short call so we can understand your store, platform, and biggest revenue-loss issues.

02

We review your risk areas

We review public-facing policies, customer flow, refund/return language, shipping process, and any redacted reports you provide.

03

You receive a fix plan

You get a clear report showing the top revenue leaks, why they matter, and what to fix first.

Limited Beta Audit Offer

Beta Revenue Leak Audit

Starting at $297 for a limited number of early e-commerce and subscription businesses.

Store risk review
Refund and return review
Chargeback evidence checklist
Shipping claims process review
Subscription cancellation scan
10-point action plan
30-minute review call
Why Us

Clear Process. Practical Fixes. No Empty Promises.

Claim Latch focuses on operational cleanup, documentation support, and revenue-leak analysis. The goal is to help online businesses identify preventable losses and build stronger internal processes.

Professional audit report
Clear action plan
No full admin access required for the first audit
Redacted reports accepted
Practical recommendations
No guaranteed recovery claims

Important Disclaimer

Claim Latch provides operational cleanup, documentation support, and revenue-leak analysis. We do not provide legal advice, tax advice, accounting advice, or guaranteed chargeback recovery. Chargeback outcomes, shipping claim approvals, and compliance decisions are determined by banks, carriers, platforms, regulators, or legal professionals.

Founder Note

"Claim Latch was built to help online sellers identify preventable revenue leaks before they turn into chargebacks, refund abuse, shipping losses, or customer disputes. The first audit does not require full admin access, and redacted reports are accepted."

DB

Darrell Buffin

Founder & Revenue Protection Specialist

Common Questions

Before You Reach Out

Do you guarantee chargeback wins?

No. Banks, card networks, platforms, and carriers decide outcomes. Claim Latch helps organize stronger documentation and identify process gaps.

Do I need to give you store admin access?

No. The first audit can be completed using public-facing pages, policies, and redacted screenshots or reports.

How long does the audit take?

Most audits are delivered within 3–5 business days after required information is received.

Is this legal or compliance advice?

No. Claim Latch provides operational review and documentation support. Legal or compliance questions should be reviewed by a licensed professional.

Get Started

Book a Revenue Leak Audit

Ready to find where your online business may be losing money? Schedule a short call and we will review whether the Revenue Leak Audit is a good fit.